Contact information

Opening hours Monday - Friday 8.00 – 16.15.

Please call and make an appointment to meet with a staff member before visiting our office.

Telephone

Telephone Exchange +358 295 209 111

Professional practice rights of social welfare and healthcare professionals tel. +358 295 209 550 on weekdays 9-11 a.m.
Health care supervision tel. +358 295 209 444 on weekdays 9-11 a.m.
Social welfare supervision tel. +358 295 209 299 on weekdays 9-11 a.m.
Private health care service providers tel. +358 295 209 244 on weekdays 10-11 a.m.

If you are unsatisfied with the medical care or want to file a complaint

The price for calls to the 0295 numbers is the local network fee or the mobile call fee charged by the caller's operator. When calling from abroad, the price is determined by the local operator.

Telefax

Fax +358 295 209 700

Mail

National Supervisory Authority for Welfare and Health, P.O. Box 43, FI-00521 Helsinki

E-mail

Official e-mail (Registry Office): kirjaamo(at)valvira.fi
Staff: firstname.lastname@valvira.fi

Please send any official mail intended for Valvira to our Registry. Do not send any sensitive information by e-mail.

You can send classified e-mail by: Secure mail.

Inquiries regarding professional practice rights of social welfare professionals preferably by email: 
suosikki(at)valvira.fi 

Inquiries regarding professional practice rights of healthcare professionals preferably by email: 
terhikki(at)valvira.fi

Supervision of healthcare:
kirjaamo(at)valvira.fi

Supervision of social welfare:
kirjaamo(at)valvira.fi

Register of private social and health care providers (Valveri):
valveri(at)valvira.fi

Private health care service providers:
ythluvat(at)valvira.fi

Alcohol:
alkoholi(at)valvira.fi

Tobacco:
tupakka(at)valvira.fi

Health protection:
tesu(at)valvira.fi

Adoption:
adoption(at)valvira.fi

Supervision of Act on The Electronic Processing of Client Data in Social and Health Care Services, Information Systems:
astl-asiat@valvira.fi

Valviras data protection officer:
tietosuoja(at)valvira.fi

Helsinki

Tel: +358 295 209 111
Postal address: P.O. Box 43, FI-00521 Helsinki
Street address: Ratapihantie 9, 00520 Helsinki
Telefax +358 295 209 700

Rovaniemi

Department for Private Licenses and Supervision of Social Welfare

Tel: +358 295 209 111
Address: Koskenranta 3, FI-96100 Rovaniemi
Telefax +358 295 209 704

Visiting Valvira

Our office in Helsinki is located in Itä-Pasila, close to the railway station and the Tripla shopping centre. Pasila is served by all local and intercity trains, the number 2, 7 and 9 trams and many bus services. Parking, however, is limited but paid parking is available for example at P-Veturi.

Our Rovaniemi office is at Koskenranta 3, about 10 km from the airport and 2 km from the railway station.