Contact information

Opening hours Monday - Friday 8.00 – 16.15.

Please call and make an appointment to meet with a staff member before visiting our office.

Valvira’s Helsinki office will move to new premises on 20 January 2020. No personal appointments will be arranged between 13-17 January 2020. From 13 January 2020 onwards, documents will be received at Ratapihantie 9.

Telephone

Telephone Exchange +358 295 209 111

Professional practice rights of social welfare and healthcare professionals tel. +358 295 209 550 on weekdays 10-11 a.m. and 14-15 p.m.
Health care supervision tel. +358 295 209 444 on weekdays 9-11 a.m. and 13-15 p.m.
Social welfare supervision tel. +358 295 209 299 on weekdays 9-11 a.m. and 13-15 p.m.
Private health care service providers tel. +358 295 209 288 on weekdays 9-11 a.m. and 13-15 p.m.

The price for calls to the 0295 numbers is the local network fee or the mobile call fee charged by the caller's operator. When calling from abroad, the price is determined by the local operator.

Telephone service hours 13–17 January 2020

Valvira’s Helsinki office will to move to new premises. The move means that between 13-17 January 2020, our telephone service in matters concerning the professional practice rights of social welfare and health care professionals, health care supervision and social welfare supervision will be available only between 10am and 11am on weekdays. Valvira’s switchboard will operate as normal.

If you are unsatisfied with the medical care or want to file a complaint

Telefax

Fax +358 295 209 700

Mail

National Supervisory Authority for Welfare and Health, P.O. Box 43, FI-00521 Helsinki

E-mail

Official e-mail (Registry Office): kirjaamo(at)valvira.fi
Staff: firstname.lastname@valvira.fi

Please send any official mail intended for Valvira to our Registry. Do not send any sensitive information by e-mail.

Inquiries regarding professional practice rights of social welfare professionals preferably by email: 
suosikki(at)valvira.fi 

Inquiries regarding professional practice rights of healthcare professionals preferably by email: 
terhikki(at)valvira.fi

Supervision of healthcare:
kirjaamo(at)valvira.fi

Supervision of social welfare:
kirjaamo(at)valvira.fi

Register of private social and health care providers (Valveri):
valveri(at)valvira.fi

Alcohol:
alkoholi(at)valvira.fi

Tobacco:
tupakka(at)valvira.fi

Health protection:
tesu(at)valvira.fi

Supervision of gene techonology:
gmovalvonta(at)valvira.fi

Adoption:
adoption(at)valvira.fi

Valviras data protection officer:
tietosuoja(at)valvira.fi

Helsinki

Tel: +358 295 209 111
Postal address: P.O. Box 43, FI-00521 Helsinki
Street address: Ratapihantie 9, 00520 Helsinki
Telefax +358 295 209 700

Rovaniemi

Department for Private Licenses and Supervision of Social Welfare

Tel: +358 295 209 111
Address: Koskenranta 3, FI-96100 Rovaniemi
Telefax +358 295 209 704

Visiting Valvira

Our Rovaniemi office is at Koskenranta 3, about 10 km from the airport and 2 km from the railway station.