National supervisory programme for social and health care 2016−2019 has been published – a step towards steering entities
The national supervisory programme for social and health care for the years 2016−2019 has been published. The supervisory programme comprises the main strategic supervisory goals for the Government Programme period for Valvira and Regional State Administrative Agencies as well as the focal points of supervision in 2016. The programme is based on the goals of the Government Programme.
During the supervisory programme period, supervisory authorities will direct plan-based supervision by means of three entities. These entities are service structure, service availability and service content and quality. The ongoing changes in social and health care will have a major impact on the service structure of social and health care: the main goal is to increase the integration of social and health care. Supervisory authorities will support this goal through plan-based supervision.
Interactive and proactive supervision methods will form the core of supervision. Focus is on customer-orientation and proactive work such as supporting and ensuring self-monitoring in various operational units. Self-monitoring means actions that service-providers themselves take to supervise their operational units, staff activities and the quality of the services provided.
Supervision will be taken towards the steering of entities and it will become more interactive than before: a number of regional events and steering and evaluation visits will be organised during the supervisory programme period.
“In the events and visits we will focus on the mutually agreed topics that are particularly considered to need supervision,” says Planning Manager Hanna Toiviainen. “Interaction will also enable the sharing and rooting of best practices and contribute to the communication and cooperation between various service-providers.”
Supervisory authorities will analyse the effectiveness of their own actions by factors such as the changes in the end result of a service. The development of efficacy assessment will also require major improvement of the knowledge base for supervision.
Plan-based supervision will be focused on targets that are annually selected through risk assessment. In other words, these will be targets where customer and patient safety risks have been considered highest. The following have been selected as the focal points for 2016:
1) Emergency call services
2) Various home care services
3) Promotion of wellbeing and health, and preventive services for children and the young
4) Maximum waiting times for health care services and deadlines for income support and child welfare
5) Securing a person's right to autonomy in the services for the developmentally disabled
Work on the focal points of the supervisory programme will be actively reported on. The progress of the various activities in 2016 can be followed on Twitter (#sotevalo 2016) and the websites of Valvira and Regional State Administrative Agencies.
Hanna Toiviainen, Planning Manager, Head of Unit (generally about the supervisory programme)
Tel: +358 (0)295 209 619
Markus Henriksson, Medical Counsellor, Head of Unit (health care emergency call services, promotion of wellbeing and health and preventive health services for children and the young, maximum waiting times for health care services)
Tel: +358 (0)295 209 401
Eine Heikkinen, Counsellor of Social Welfare, Head of Unit (social welfare emergency call services, various home care services, deadlines for income support and child welfare, securing a person’s right to autonomy in the services for the developmentally disabled)
Tel: +358 (0)295 209 323
Email addresses firstname.lastname(at)valvira.fi